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  • what are the quality assurance certifications that you can issue?
    ISO, FAMIQS, SGS, FDA, FORM E, Health Certificate. AFS Free Certificate.
  • What are the various packaging types available for the different products that you offer?
    Amino acid: 25kg/bag, 750kg, 850kg, 100kg/bag or as per your request.
    Xanthan Gum: 25kg/bag, 25kg/drum ect.
    Lysine By product: 25kg/bag, 40kg/bag, 750kg/bag, 1200kg/bag, 800kg/bag or as per your request.
  • What is the estimated delivery time from the factory based on FOB terms?
    Normal delivery range from 10 to 15 days.
  • What is the transit time to my destination country?
    It will depend on the method of shipping, shipping line, payment time and terms of delivery.
  • What are various shipping methods that you can handle?
    We handle Air, Sea and Train shipping modes.
  • What payment terms do you accept?
    We do accept Pre-T/T, LC at sight, and DP at sight. We are open to discuss other methods with our clients.
  • How do you treat quality complains?
    Our factories are internationally recognized for quality standard and quality control thereby limiting the chances of quality problems but If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
  • Do you offer discount?
    Good payment support and more quantity can always lead to discount. We are committed to giving our customers the best price in the market.
  • How do I confirm product quality before placing order to your company?
    -We do provide free samples for some products and you only need to pay the shipping cost or arrange a courier to contact us and pick the sample.
    -You can send us your product specifications and requests and we will manufacture the products according to your requests.
    -We can arrange pre shipment inspection to any of our customer before shipping. If order quantity exceed 500mt, we can apply for free SGS test report.
  • Can I get free samples from your company?
    Yes, we can supply the free sample, however ,to show sincerity, wish the International courier fee be.