-
what are the quality assurance certifications that you can issue? ISO, FAMIQS, SGS, FDA, FORM E, Health Certificate. AFS Free Certificate.
-
What are the various packaging types available for the different products that you offer? Amino acid: 25kg/bag, 750kg, 850kg, 100kg/bag or as per your request.
Xanthan Gum: 25kg/bag, 25kg/drum ect.
Lysine By product: 25kg/bag, 40kg/bag, 750kg/bag, 1200kg/bag, 800kg/bag or as per your request.
-
What is the estimated delivery time from the factory based on FOB terms? Normal delivery range from 10 to 15 days.
-
What is the transit time to my destination country? It will depend on the method of shipping, shipping line, payment time and terms of delivery.
-
What are various shipping methods that you can handle? We handle Air, Sea and Train shipping modes.
-
What payment terms do you accept? We do accept Pre-T/T, LC at sight, and DP at sight. We are open to discuss other methods with our clients.
-
How do you treat quality complains? Our factories are internationally recognized for quality standard and quality control thereby limiting the chances of quality problems but If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.
-
Good payment support and more quantity can always lead to discount. We are committed to giving our customers the best price in the market.
-
How do I confirm product quality before placing order to your company? -We do provide free samples for some products and you only need to pay the shipping cost or arrange a courier to contact us and pick the sample.
-You can send us your product specifications and requests and we will manufacture the products according to your requests.
-We can arrange pre shipment inspection to any of our customer before shipping. If order quantity exceed 500mt, we can apply for free SGS test report.
-
Can I get free samples from your company? Yes, we can supply the free sample, however ,to show sincerity, wish the International courier fee be.
English
